Title Assessing organizational communication : strategic communication audits / Cal W. Downs, Allyson D. Adrian

Published New York : Guilford Press, [2004] ©2004

Copies

Location	Call no.	Vol.	Availability
W'BOOL	658.45 Dow/Aoc		AVAILABLE
WATERFT BUSINESS	658.45 Dow/Aoc		AVAILABLE
W'PONDS	658.45 Dow/Aoc		AVAILABLE

Description xi, 292 pages : illustrations ; 25 cm Series The Guilford communication series Guilford communication series. Contents Communication audits as organizational development -- Initiating and planning an assessment -- Conducting team audits / David Cook, James Patterson, and Cal W. Downs -- Choosing focal areas to assess -- The interview: the most basic assessment technology -- Diagnosis through questionnaires -- The International Communication Association Survey -- Downs-Hazen Communication Satisfaction Questionnaire / Phillip G. Clampitt and Cal W. Downs -- Critical Communication Experience Survey -- ECCO analysis -- Diagnosing communication networks / Thomas Porter and Allyson D. Adrian -- Focus group interviews -- Final analysis and interpretation -- The final report Notes Completely rev. ed. of and successor to: Communication audits / Cal W. Downs. c1988 Bibliography Includes bibliographical references (pages 273-280) and indexes Subject Communication in organizations -- Auditing. Management audit. Communication in management. Intercultural communication. Organizational effectiveness -- Evaluation. Author Adrian, Allyson D. Downs, Cal W., 1936- Communication audits LC no. 2004003132 ISBN 1593850107 paperback alkaline paper

Other Titles Strategic communication audits

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