"Magic white coats": forms of denial and other internal obstacles to becoming a patient -- "The medical self": self-doctoring and choosing doctors -- "Screw-ups" in the system and in care: external obstacles faced in becoming patients -- "They treated me as if I were dead": peripheralization and discrimination -- "Coming out" as patients: disclosures of illness -- Double lens: contrasting views and uses of medical knowledge -- "Being 'strong'": workaholism, burnout, and coping -- "Once a doctor, always a doctor?": retirement -- "Touched by the light": spiritual beliefs and their obstacles -- Us vs. them: treating patients differently -- Improving education: can empathy be taught? -- Conclusions: the professional self
Bibliography
Includes bibliographical references (pages 311-322) and index
