Copyright; Table of contents; Introduction; Part I: The Background to Performance Management; 1. The Foundations of Performance Management; 2. The Conceptual Framework of Performance Management; 3. Critiques of Performance Management; Part 2: The Practice of Performance Management; 4. Performance Management Systems; 5. Managing Performance Management; 6. Managing Under-performance; Part 3: Performance Management Processes; 7. Goal Setting; 8. Feedback; 9. 360-degree Feedback; 10. Performance Reviews; 11. Analysing and Assessing Performance; 12. Coaching
Summary
This new edition of Armstrong's Handbook of Performance Management looks at the results of major research in this area. Armstrong considers how evidence-based material can inform one's understanding of performance management, and he provides practical guidance on how this evidence can be interpreted and applied