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Author Polsky, Lawrence.

Title Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / by Lawrence Polsky and Antoine Gerschel
Published New York : McGraw-Hill, [2011]
Online access available from:
ProQuest Ebook Central (owned titles)    View Resource Record  


Description 1 online resource (x, 163 pages)
Series Perfect phrases
Perfect phrases series.
Notes Print version record
Subject Communication in management.
Conflict management.
Interpersonal conflict.
Form Electronic book
Author Gerschel, Antoine.
ISBN 0071760423 (electronic bk.)
9780071760423 (electronic bk.)