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Title Forces of change : new strategies for the evolving health care marketplace / David A. Shore, editor
Published San Francisco : Jossey-Bass, [2012]
©2012
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Description 1 online resource
Series Jossey-Bass Public Health ; v.62
Jossey-Bass Public Health
Contents ""Title page""; ""Copyright page""; ""Editor’s Preface""; ""Dedication""; ""Acknowledgments""; ""The Editor""; ""The Contributors""; ""Part One: Can We Get Better?""; ""1 Framing the Forces of Change""; ""The Context of Change""; ""The Way Forward""; ""Conclusion""; ""2 The Market Dynamics of Health Care""; ""Market Drivers and the Increasing Demand for Health Care""; ""Market Threats and Health Care Organizations’ Survivability""; ""Conclusion""; ""3 Transformational Leadership: The Key to Success""; ""Principles of Transformational Leadership""
""11 The Trust Prescription: How Health Care Organizations Can Win the Confidence and Compliance of Their Key Stakeholders""""The Decline of Trust""; ""Why Trust Matters""; ""The Many Dimensions of Trust""; ""The Leader’s Job: Building Trust""; ""Conclusion""; ""12 A Winning Brand: Leveraging the Power of Intangible Assets""; ""Power Brands""; ""Reputation""; ""Thinking about Marketing""; ""Building and Protecting a Brand""; ""Conclusion""; ""13 Implementing Health Care Change through Projects""; ""The Current State of Projects in Health Care""; ""A New Way of Viewing Project Management""
""6 Health Care Reform and Technological Innovation""""Capitation, Shared Savings, and the Search for Delivery System Efficiencies""; ""Measures That Drive Health Care Quality""; ""Taxes and Fees That May Reduce Financial Returns""; ""Self-Funding Initiative (Class Provision)""; ""Conclusion""; ""7 Health Care IT: A Critical Enabler for Health Care Transformation""; ""The Carrot and the Stick""; ""Meaningful Use""; ""Developing the EHR Infrastructure""; ""The Patient Protection and Affordable Care Act""; ""Implications for Information Technology""; ""Future Challenges""; ""Conclusion""
""Practicing Transformational Leadership""""Measuring Success""; ""Conclusion""; ""Part Two: The Elements of Change""; ""4 Employee Engagement and the Transformation of the Health Care Industry""; ""Towers Watson’s Global Workforce Study""; ""Attracting and Retaining Great Employees""; ""Taking Engagement to the Next Level: Support and Sustain""; ""Conclusion""; ""5 Patient Safety in the Era of Health Care Reform""; ""The Growth of Specialization""; ""The Growth of Measurement""; ""A World of Change""; ""A Paradigm Shift""; ""Patient Safety""; ""Conclusion""
Summary "This groundbreaking book is based on an innovative model developed by David Shore that serves as the foundation for his Forces of Change program. Forces of Change offers an invaluable guide and sourcebook for the latest thinking on how organizations and their leaders can navigate an ever-changing health care marketplace. The book's emphasis on creating competitive advantage and developing implementation strategies could scarcely be more timely or more in demand"-- Provided by publisher
Notes Machine generated contents note: Editor's PrefaceDavid A. Shore, Harvard School of Public HealthAcknowledgmentsThe EditorThe ContributorsPART I: Can We Get Better?1. Framing the Forces of Change (David A. Shore)2. The Market Dynamics of Health Care (Eric D. Kupferberg, Northeastern University, Harvard School of Public Health)3. Transformational Leadership: The Key to Success (Michael J. Dowling, North Shore-LIJ Health System, Harvard School of Public Health)PART II: The Elements of Change4. Employee Engagement and the Transformation of the Health Care Industry (Max Caldwell and Towers Watson)5. Patient Safety in the Era of Health Care Reform (Lucian Leape, Harvard School of Public Health)6. Health Care Reform and Technological InnovationDavid Shoultz, Philips Healthcare7. Health Care IT: A Critical Enabler for Health Care Transformation (John P. Glaser, Siemens Healthcare)8. Health Care IT: A Reality Check (Ashish K. Jha, Harvard School of Public Health)9. A Systematic Solution: Integrated Health Care Management (Jeff Margolis, The TriZetto Group)PART III: Reshaping the Organization10. Stakeholder Interactions: Can We Transform Bad Behavior? (Eric D. Kupferberg)11. The Trust Prescription: How Health Care Organizations Can Win the Confidence and Compliance of Their Key Stakeholders (David A. Shore)12. A Winning Brand: Leveraging the Power of Intangible Assets (David A. Shore)13. Implementing Health Care Change through Projects (David A. Shore)EndnotesIndex
Bibliography Includes bibliographical references and index
Notes Print version record and CIP data provided by publisher
Subject Health care reform -- United States.
Medical economics -- United States.
Medical policy -- United States.
Form Electronic book
Author Shore, David A.
LC no. 2012020540
ISBN 1118223713 (pdf)
1118237005 (epub)
1118262034 (mobipocket)
9781118223710 (pdf)
9781118237007 (epub)
9781118262030 (mobipocket)
(hardback)