Introduction : the fastest way -- The new business essentials -- Five distinctive qualities of leadership -- The basics for putting our differences to work -- Step 1: assessment : defining current realities -- Step 2: acceptance : developing support for change -- Step 3: action : moving forward -- Step 4: accountability : establishing shared ownership -- Step 5: achievement : measuring progress, celebrating success -- Step 6: more action : keeping momentum alive -- Innovation at the verge of differences / by Joel A. Barker -- Collaboration at the verge of differences -- The power of the virtual gathering place -- A send-off : a final word
Summary
Kennedy insists that differences are a rich source of creativity, innovation, and energy--but only if an organization has the right processes and priorities in place. She lays out six action steps any organization can take to make the most of differences in the workforce
Notes
"A BK business book."
Bibliography
Includes bibliographical references (pages 187-194) and index
