Introduction to statistics; Charts and graphs; Descriptive summary measures; Probability; Discrete distributions; The normal distribution and other continuous distributions; Sampling and sampling distributions; Statistical inference: estimation for single populations; Statistical inference: hypothesis testing for single populations; Statistical inferences about two populations; Analysis of variance and design of experiments; Chi-square tests; Simple regression analysis; Multiple regression analysis; Building multiple regression models; Time-series forecasting and index numbers; Nonparametric statistics; Quality management and statistical quality control; Decision analysis