Front Cover; Dedication; Contents; Prologue; Acknowledgments; About the Authors; Section I: Remembering; 1: Introduction to Change Management; 2: The Philosophy and Evolution of Change Management; 3: Making the Case for Change Readiness; Section II: Understanding; 4: Dirty Dozen Most Popular Models; 5: Sustainable Change Life Cycle; 6: Facilitated OCM Workshops; 7: Culture Change Management (CCM); Section III: Applying; 8: Applying Methods for Deployment; 9: Initiatives' Prioritization; 10: The Iterative Development Approach; Section IV: Analyzing and Evaluating
11: Gathering, Analyzing, and Prioritizing Requirements12: Using Estimates and Time Boxes; Section V: Creating; 13: Modeling and Simulation; 14: Measurement and Appraisal; 15: Risk Management Considerations; 16: Deploying and Implementing CCM; Bibliography; Back Cover