Preface; Introduction: The Challenge of Moving to Empowerment; Stage One: Starting and Orienting the Journey; Stage Two: Change and Discouragement; Stage Three: Adopting and Refining Empowerment; Conclusion: A Look Back (and Forward) at the Journey; Notes; Index
Summary
The architect of "one-minute managing" shows how to empower employees step-by-step with "smart psychology at work" ("Booklist"). Blanchard and his co-authors use concrete examples, a Q-and-A format, case histories, and entertaining sidebars to keep the discussion lively
