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Book Cover
Author Kapp, Stephen A., author

Title Agency-based program evaluation : lessons from practice / Stephen A. Kapp, Gary R. Anderson
Edition 1st edition
Published Los Angeles, CA : SAGE Publications, Inc., 2010
Online access available from:
Sage Research Methods Online Books    View Resource Record  


Description 1 online resource (365 pages) : illustrations
Contents Making the case for program evaluation -- Steps in program evaluation -- Ethics and program evaluation: applying a code of ethics to field-based research -- Ethical challenges for the evaluators in an agency setting : making good choices -- Agencies and academics : the social and political context of program evaluation -- Cultural competency and program evaluation -- Program definition : using program logic models to develop a common vision -- Program description : evaluation designs using available information -- Evaluation design : options for supporting the use of information -- Group designs and methods -- Evaluation design : qualitative designs and applications -- Consumer satisfaction -- Dissemination : spreading the news
Summary Agency-based Program Evaluation: Lessons from Practice, by Stephen A. Kapp and Gary R. Anderson, serves as a core textbook in the advanced undergraduate and graduate social work program evaluation courses. It combines the methodology of program evaluation with the reality of working with agencies and organizations to describe the effectiveness of their services and programs. Students will gain an understanding of the political and social context and pressures in which a program is developed, implemented and evaluated. This book offers a practice-oriented approach to evaluation. While many program evaluation methods texts often add a chapter or brief sections that describe organizational and political factors, this book begins with the context of an agency-based evaluation and describes the method within that context. Students will gain a more complete understanding of this contextual challenge and will learn techniques for operating in the face of these challenges
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Human services -- Evaluation
Human services -- Evaluation.
Form Electronic book
Author Anderson, Gary R., author
LC no. 2009028255
ISBN 1412939844