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E-book
Author Shaw, Peter

Title 100 Great Leading Through Frustration Ideas From Leading Organisations Around the World
Published SG : Marshall Cavendish International (Asia) Private Limited, 2019
Online access available from:
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Description 1 online resource (265 p.)
Contents Cover; Contents; Acknowledgements; Foreword; Introduction; SECTION A A FIVE-POINT PLAN FOR LEADING THROUGH FRUSTRATION; SECTION B UNDERSTAND; SECTION C PLAN; SECTION D ACT; SECTION E OBSERVE; SECTION F Reframe; SECTION G INTERNAL FRUSTRATIONS; SECTION H FRUSTRATIONS CAUSED BY OTHERS; SECTION I HANDLING FRUSTRATIONS WITH SPECIFIC PEOPLE; SECTION J HANDLING FRUSTRATIONS WITH POLICIES AND PROCESSES; SECTION K LEADING THROUGH FRUSTRATIONS CAUSED; SECTION L KEEPING COOL THROUGH FRUSTRATION; BOOKS BY PETER SHAW; About the Author
Summary In this latest addition to the highly successful 100 Great Ideas series, readers will find a comprehensive guide to overcoming one of the most frequently felt emotions at work today: frustration. Frustration comes in many forms and from many sources--bosses, colleagues, staff, clients, and not to forget, oneself. If left to fester, frustration can quickly impair a person's ability to work and to lead, and potentially hijack the performance of the entire team and organisation. 100 Great Leading Through Frustration Ideas provides a practical framework for leading yourself and others through frus
Notes Description based upon print version of record
Form Electronic book
ISBN 9789814841962
981484196X