An examination of service quality dimensionality and positive word-of-mouth intentions in a Chinese telecommunication context
Author:
Lee,
Alvin.
Published in:
ANZMAC 2011 : Marketing in the age of consumerism : Jekyll or Hyde? : Proceedings of the Australian and New Zealand Marketing Academy Conference,
pp.
1
Date:
2011
DOI:
No full text online options
Search for a print option via the Library Catalogue: