Exploring the relationship between customer loyalty to the service worker and customer citizenship behaviors to the service organization
Author:
Robertson,
Nichola.
Published in:
Marketing across borders and boundaries understanding cross-functional and inter-disciplinary interfaces within an increasingly global environment : Perth, Western Australia, June 11-14, 2003,
pp.
1
Date:
2003
DOI:
No full text online options
Search for a print option via the Library Catalogue: