DOI:  10.1037/a0029540  Getting better and staying better: Assessing civility, incivility, distress, and job attitudes one year after a civility intervention.
Author: Leiter, Michael P..  v. 17  no. 4, pp. 425- 434  Date: 2012
ISSN:  1076-8998  EISSN:  1939-1307 
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