DOI:  10.1108/F-05-2016-0050  Preliminary framework to manage tenant satisfaction in facilities management service encounters
Author: Karunasena, Gayani.  v. 36  no. 3/4, pp. 171- 194
ISSN:  0263-2772 
Get full text via these sources:
Emerald Business, Management and Economics eBook Series Collection features international content in many fields including strategy, economics and accounting and finance. Emerald Social Sciences eBook Series Collection provides contemporary research and contributes to debate in the fields of politics, psychology, sociology, health care and education.
Any issues, please contact the library for help: