| Description |
xi, 388 pages : illustrations ; 25 cm |
| Contents |
Machine derived contents note: Contents -- Preface -- Acknowledgments -- PART ONE: Introduction -- 1. Order Out of Theoretical Chaos? -- PART TWO: Common Simplistic Strategies Evoked by Constraints -- 2. Cognitive Decision Rules -- 3. Affiliative Decision Rules -- 4. Self-Serving and Emotive Rules -- PART THREE: Sound Policymaking Procedures -- 5. An Uncommon Strategy: Vigilant Problem Solving -- 6. Are the Main Assumptions About Process and Outcome Warranted? -- PART FOUR: A New Theoretical Framework -- 7. The Constraints Model of Policymaking Processes -- 8. Values and Limitations of the Constraints Model -- PART FIVE: Implications -- 9. Who Will Be Good Policymakers and Who Will Not? Hypotheses About Personality Differences Derived from the Constraints Model -- 10. Effective Leadership Practices: Additional Hypotheses Derived from the Constraints Model -- Notes -- Sources -- References -- Author Index -- Subject Index |
| Summary |
Understanding and designing dispute resolution systems--Three approaches to resolving disputes: interests, rights, and power--Diagnosing the existing dispute resolution system--Designing an effective dispute resolution system--Making the system work: involving the disputing parties--Building dispute systems: cases from the coal industry--Diagnosing an industry's problems: wildcat strikes--Designing a low-cost dispute system: intervention at a strike-ridden coal mine--Cutting dispute costs for an industry: grievance mediation program--Promis of dispute systems design |
| Analysis |
Management Decision making |
|
Understanding and designing dispute resolution systems--Three approaches to resolving disputes: interests, rights, and power--Diagnosing the existing dispute resolution system--Designing an effective dispute resolution system--Making the system work: involving the disputing parties--Building dispute systems: cases from the coal industry--Diagnosing an industry's problems: wildcat strikes--Designing a low-cost dispute system: intervention at a strike-ridden coal mine--Cutting dispute costs for an industry: grievance mediation program--Promis of dispute systems design |
| Notes |
Includes index |
| Bibliography |
Bibliography: pages 353-371 |
| Subject |
Crisis management.
|
|
Decision making.
|
|
Management.
|
|
Policy sciences.
|
| Author |
Janis, Irving L. (Irving Lester), 1918-1990.
|
| LC no. |
88021292 |
| ISBN |
0029161614 |
|
