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Book Cover
E-book
Author Collins, Daniel, 1962- author.

Title Quality management in a lean health care environment / Daniel Collins and Melissa Mannon
Published New York, NY : Business Expert Press, 2015

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Description 1 online resource (1 volume) : illustrations
Series Health care management collection, 2333-861X
Health care management collection. 2333-861X
Contents 1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index
Summary Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality
Analysis lean
lean health care
quality improvement
quality management
Notes "Healthcare management collection"--Cover page
Bibliography Includes bibliographical references and index
Notes Online resource; title from title page (Safari, viewed July 22, 2015)
Subject Medical care -- Quality control.
Health services administration.
Leadership.
Quality control.
Health Care Sector
Quality Control
Quality Assurance, Health Care
Leadership
quality control.
POLITICAL SCIENCE -- Public Policy -- Social Security.
POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare.
Quality control
Health services administration
Leadership
Medical care -- Quality control
Form Electronic book
Author Mannon, Melissa (Medical policy specialist), author.
ISBN 9781606499795
1606499793