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Title Person-focused health care management : a foundational guide for health care managers / Donald L. Zimmerman and Denise G. Osborn-Harrison, editors
Published New York, NY : Springer Publishing Company, LLC, [2017]
Online access available from:
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Description 1 online resource
Contents Overview and framework of person-focused healthcare management / Donald L. Zimmerman -- Person-focused care and the physician : emphasizing the human condition / James B. Rickert -- Creating patient- and family-focused care in the intensive care unit / Giora Netzer and Judy Davidson -- The role of the healthcare manager in designing and leading a person-centered ambulatory care practice / Kathryn E. Phillips, Ziva Mann, Jonathan R. Sugarman -- The place of the medical office in healthcare / Sandy Deweese -- Exploring person-centeredness in long-term care / Jason A. Wolf, Stacy Palmer, and Robert N. Mayer -- Paying for person-centered care the role of health care payment and quality policy / Richard H. Hughes IV, Robert F. Atlas -- Legal and ethical issues in person-centered care / Richard H. Hughes IV, Clifford E. Barnes
Regulatory compliance and policy / Charles R. Whipple and Denise G. Osborn-Harrison -- Healthcare managers leading the way to higher adoption rates of informatics designed to enhance the patient experience across the continuum of care / Kathleen Martinez -- Critical facets of a person focused supply chain management hospital system : including lessons learned from the University of Michigan Heath System, Ann Arbor, Michigan / Kori Jones, Kelly Parent, and Rolando R. Croocks -- Preventing medical errors : using the seven pillars approach to improve the personal experience of patient care / Martin Hatlie, Robert Malizzo, and Barbara Malizzo -- Why person and family centered care? / Joanne Disch -- The patient empathy project : a study of patient fears / Colleen Sweeney -- Avoiding diagnostic fixation errors : a person focused approach to human factors analysis / Ellen Grady Venditti -- The patient's role in care : how far have we come? / Sherrie H. Kaplan and Sheldon Greenfield -- Summary and conclusion / Donald L. Zimmerman and Denise Osborn-Harrison
Bibliography Includes bibliographical references and index
Notes Description based on online resource; title from digital title page (viewed on February 08, 2017)
Subject Patient-centered health care -- Administration.
Patient Satisfaction.
Patient-Centered Care -- organization & administration.
Professional-Patient Relations.
Quality of Health Care -- organization & administration.
United States.
Form Electronic book
Author Osborn-Harrison, Denise G., editor
Zimmerman, Donald L. (Donald Lee), 1951- editor
LC no. 2016037901
ISBN 0826194362 (electronic bk.)
9780826194367 (electronic bk.)