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Author Ritter, Frank E., author

Title Foundations for designing user-centered systems : what system designers need to know about people / Frank E. Ritter, Gordon D. Baxter, Elizabeth F. Churchill
Published London : Springer, 2014
Online access available from:
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Description 1 online resource (xxx, 442 pages) : illustrations
Contents Endorsements -- Foreword by Barry Boehm -- Part I -- Introduction: Aims, Motivations, and Introduction to Human-Centered Design -- Introducing the Foundations of User-Centered Systems Design -- User-Centered Systems Design: A Brief History -- Part II -- Design Relevant User Characteristics: The ABCS -- Anthropometrics: Important Aspects of Users' Bodies -- Behavioral: Basic Psychology of the User -- Cognitive: Memory, Attention, and Learning -- Cognitive: Mental Representations, Problem Solving, and Decision Making -- Cognitive: Human-Computer Communication -- Social: Social Cognition and Teamwork -- Social: Networks -- Summary of Users with Respect to Errors -- Part III -- Methods -- Method I: Task Analysis -- Method II: Cognitive Dimensions and the Gulfs -- Method III: Empirical Evaluation -- Part IV -- Summary -- Summary: Putting it All Together -- Appendix: The Kegworth Air Accident -- Glossary -- Index
Summary Interactive technologies pervade every aspect of modern life. Web sites, mobile devices, household gadgets, automotive controls, aircraft flight decks; everywhere you look, people are interacting with technologies. These interactions are governed by a combination of: the users' capabilities; the things the users are trying to do; and the context in which they are trying to do them. All of these factors have to be appropriately considered during design if you want your technology to provide your users with a good experience. Foundations for Designing User-Centered Systems introduces the fundamental human capabilities and characteristics that influence how people use interactive technologies
Bibliography Includes bibliographical references and index
Notes Online resource; title from PDF title page (SpringerLink, viewed April 29, 2014)
Subject User-centered system design.
Human-computer interaction.
Form Electronic book
Author Baxter, Gordon D., author
Churchill, Elizabeth F., 1962- author
ISBN 9781447151340 (electronic bk.)
1447151348 (electronic bk.)
144715133X (print)
9781447151333 (print)