| Description |
1 online resource (280 pages) |
| Contents |
Title Page; Copyright Page; Contents; Foreword; Acknowledgements; Chapter 1 Introduction; 1.1 The story of this book; 1.2 There is no tooth fairy ... ; 1.3 Outline of this book; References; Chapter 2 Evidence; 2.1 (Research) Evidence; 2.2 Knowledge translation, knowledge transfer; 2.3 Different worlds; 2.4 Attributes of innovations; 2.5 Ten tips for translating evidence; 1. Shorten; 2. Sharpen; 3. Tailor; 4. Narrativise; 5. Visualise; 6. Recruit key messengers; 7. Mobilise the media; 8. Blog; 9. Tweet; 10. Bundle; References; Chapter 3 People; 3.1 Introduction |
|
3.2 Theories of human behaviour -- an eclectic selection'Fast' and 'slow' thinking; heuristics; cognitive biases (Kahneman, Gigerenzer); The theory of planned behaviour (Ajzen and Fishbein); Learning domains: knowledge, skills and attitudes (Bloom); Adult learning theory (Kolb, Knowles); Social learning theory and self-efficacy (Bandura); Dynamic ('stages of ... ') change theories (Prochaska/Diclemente, Rogers, Grol); 3.3 'Why don't clinicians follow guidelines?'; Michie et al.'s taxonomy of behaviour change theories; Cabana et al.'s model of barriers to physician adherence to guidelines |
|
Grol's three-level model for guideline adherence 3.4 Interventions aimed at changing clinician behaviour; Interventions that prompt, reward, or feed back on behaviour; Interventions that seek to improve knowledge; Interventions that promote the use of heuristics; Interventions that promote adult (on-the-job) learning; Interventions that promote social influence; Sequential interventions tailored to the intended adopter's stage of change; 3.5 Ten tips for influencing how people behave; 1. Don't think of people as empty buckets or blank slates; 2. Think fast -- and slow |
|
3. Know your cognitive biases4. Challenge stock theories of behaviour change; 5. Get familiar with the basics of learning theory; 6. Think of behaviour change as occurring in stages ... ; 7. ... and also as influenced at different levels; 8. Distinguish 'factors' (barriers, facilitators) from explanations; 9. Understand the limitations of experimental trials of interventions to change behaviour; 10. Build capacity; References; Chapter 4 Groups and teams; 4.1 Introduction: no man (or woman) is an island; 4.2 Leadership; 4.3 Facilitation and team learning |
|
4.4 Empirical studies of leadership and facilitation4.5 Ten tips for leading and facilitating teams; 1. Understand the mathematics of group work; 2. Attend to the team's physical and material needs; 3. Assess the context in which you will be working, and the implications for the preferred leadership style; 4. Don't be a wuss; 5. Select your team carefully, and justify to everyone why people have been included; 6. Clarify the task objectives and measures of success with your team; 7. When facilitating a team, take account of task(s), context and team preparedness |
| Notes |
8. Attend to people issues as well as task issues |
|
Print version record |
| Subject |
Health services administration.
|
|
Health services administration
|
| Form |
Electronic book
|
| ISBN |
9781119238539 |
|
1119238536 |
|
