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Book Cover
Author Ziffer, Dan, author

Title A wunch of bankers : a year in the Hayne Royal Commission / Daniel Ziffer
Published Brunswick, Victoria : Scribe Publications, 2019


Location Call no. Vol. Availability
 MELB  332.10994 Zif/Wob  DUE 20-02-20
 W'BOOL  332.10994 Zif/Wob  AVAILABLE
Description 362 pages ; 24 cm
Summary It wasn't even the long list of scandals exposed to a horrified nation -- charging fees to dead people, ignoring blatant conflicts of interest, and taking $1 billion from customers in fees that banks were never entitled to. What made it so fascinating, so heart-breaking, and so enraging was the procession of faces through the witness box, and the team of counsel gazing into the dark heart of banking. Tearful victims, blank-faced executives, hapless regulators, and a couple of utter charlatans all had their day in court, watched by an audience of millions, and revealing -- in their stories -- the material to justify re-shaping the multi-trillion dollar financial services industry that forms a pillar of Australian life. A Wunch of Bankers covers not just the big shocks, but the small moments -- lost in the flurry of daily reporting -- that reveal how companies have used the law, limp enforcement, and basic human behaviour to take advantage of customers. Is there a phrase that judges how much life-insurance spruikers in call centres can terrify you about your impending death -- and the grief-stricken ruins of an estate you'll leave for your bereaved family -- while still being legal? Yes, there is. Was there a meeting in which a bank's executives ignored a warning of "Extreme" from its chief risk officer, to embark on an illegal scheme that accrued $3.6 billion in funds? There was. In A Wunch of Bankers, Dan Ziffer brings out the colour and grit of the royal commission's proceedings, and explores broader issues raised by the testimony
Subject Australia. Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry
Banking law -- Australia
Financial services industry -- Corrupt practices -- Australia
Investment advisors -- Moral and ethical aspects -- Australia
Consumer protection -- Australia
Banks and banking -- Corrupt practices -- Australia
Corruption investigation -- Australia
Banks and banking -- Australia
Consumer complaints -- Australia
Consumer satisfaction -- Australia
Consumers -- Australia -- Attitudes
ISBN 9781925849363 Australian paperback
9781912854653 UK