| Description |
1 online resource (xiv, 268 pages) : illustrations |
| Contents |
Work and organisation in real time : an introduction / Nick Llewellyn, Jon Hindmarsh -- Finding organisation in detail : methodological orientations / Jon Hindmarsh, Nick Llewellyn -- A kind of governance : rules, time and psychology in organisations / Jonathan Potter, Alexa Hepburn -- On the reflexivity between setting and practice : the 'recruitment interview' / Nick Llewellyn -- The situated production of stories / David Greatbatch, Timothy Clark -- Orders of bidding : organising participation in auctions of fine art and antiques / Christian Heath, Paul Luff -- Some major organisational consequences of some 'minor', organised conduct : evidence from a video analysis of pre-verbal service encounters in a showroom retail store / Colin Clark, Trevor Pinch -- The work of the work order : document practice in face-to-face service encounters / Robert J. Moore, Jack Whalen, E. Cabell Hankinson Gathman -- The interactional accomplishment of a strategic plan / Dalvir Samra-Fredericks -- Peripherality, participation and communities of practice : examining the patient in dental training / Jon Hindmarsh |
| Summary |
A series of empirical studies illustrating the importance of paying attention to the real-time achievement of organisational processes and practices |
| Bibliography |
Includes bibliographical references (pages 241-262) and index |
| Subject |
Organizational behavior.
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Communication in organizations.
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Conversation analysis.
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BUSINESS & ECONOMICS -- Negotiating.
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Communication in organizations
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Conversation analysis
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Organizational behavior
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Organisationsforschung
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Kommunikation
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Ethnologie
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Konversationsanalyse
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Samtalsanalys.
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Organisationspsykologi.
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Kommunikation inom organisationer.
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| Form |
Electronic book
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| Author |
Llewellyn, Nick.
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Hindmarsh, Jon.
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| ISBN |
9780511677618 |
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0511677618 |
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9780511676512 |
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0511676514 |
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