| Description |
1 online resource (1 volume) |
| Contents |
Front Cover -- Title Page -- Copyright Page -- Contents -- Introduction -- Understanding people -- 1 Understanding helps -- 2 No one has to be like you -- 3 People hear what they want to hear -- 4 People believe what they want to believe -- 5 Your attitude influences their response -- 6 Remember your first impression -- 7 People are tribal -- 8 Everyone wants to feel valued -- 9 They only tease you if they like you -- 10 ... but banter isn't teasing -- 11 Everyone else is insecure too -- 12 Spots don't change -- 13 Behaviour isn't character -- 14 Other people's relationships are a mystery |
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15 Big words are there to impress you -- 16 Confrontation can be scary -- 17 People feel nervous because they care -- 18 Angry people are sad people -- 19 Crying isn't always sad -- 20 Some people just don't think -- 21 Square pegs don't fit in round holes -- 22 Wild and wacky isn't always fun -- 23 It's hard being 13 -- 24 They'll shout if you do -- 25 Responsibility creates independence -- 26 Teenagers hate you because they love you -- 27 Talking is what matters -- 28 Listening is what matters -- 29 No one likes saying sorry -- 30 The world is full of rebels -- 31 Some weirdos are great people |
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Helping people -- 32 Put your oxygen mask on first -- 33 Get in the swamp -- 34 It's OK just to feel -- 35 Listen, don't solve -- 36 Know your limitations -- 37 It's not a competition -- 38 Never give advice -- 39 Accept their decision -- 40 Give them control -- 41 Get them to think for themselves -- 42 Learn to be psychic -- 43 Listen to what they don't say -- 44 People who can't find an answer may not want one -- 45 Don't tell people to move on -- 46 Loneliness is a state of mind -- 47 Give them privacy -- 48 All interactions are positive or negative -- 49 Not everyone wants help |
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Getting them on your side -- 50 Loyalty runs both ways -- 51 Remember the details -- 52 Flattery should never be empty -- 53 Praise effectively -- 54 Keep your praise in proportion -- 55 People want to be liked -- 56 Earn their respect -- 57 Have a sense of humour -- 58 Don't be scared to admit your mistakes -- 59 Be tolerant -- 60 Make individual relationships -- 61 Turn the best side to the front -- 62 People generally agree with themselves -- 63 Credit people with your own ideas -- 64 Don't tell them they're wrong (even if they are) -- 65 Get them to collaborate -- 66 Be human -- 67 Share |
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68 Say thank you properly -- 69 Get under their skin -- 70 Criticise constructively -- 71 Agree without agreeing -- 72 Let them win -- 73 Make it three-dimensional -- 74 Give and take -- 75 Know what you both want -- 76 Get all their cards on the table -- 77 Give them a get-out -- 78 Never be scared -- 79 Don't get caught on the hop -- Difficult people -- 80 There's only one person you can change -- 81 It's scary being controlled -- 82 If they feel small, they'll big themselves up -- 83 Shouty people want to be heard -- 84 Negative people can't half be useful |
| Summary |
A PERSONAL CODE FOR GETTING THE BEST FROM EVERYONE. We all know someone who is a natural 'people person'. They seem to understand what people really want, what they really think and what they really mean. They can effortlessly get people onside, and keep them happy and motivated. Is there something they know that the rest of us don't? Is it something we can all learn? The answer is a resounding yes. They know The Rules of People. These Rules are the guiding principles that show you how to connect with strangers, build strong relationships with friends and colleagues, and even get the bes |
| Notes |
Online resource; title from title page (Safari, viewed November 7, 2017) |
| Subject |
Leadership.
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Interpersonal relations.
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Management.
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Executive ability.
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management.
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Executive ability
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Interpersonal relations
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Leadership
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Management
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| Form |
Electronic book
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| ISBN |
9781292191652 |
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1292191651 |
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