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Book Cover
E-book
Author Babin, Ronald P., author

Title Sustainable global outsourcing : achieving social and environmental responsibility in global IT and business process outsourcing / by Ron Babin, Brian Nicholson
Published New York, NY : Palgrave Macmillan, 2012

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Description 1 online resource (xxi, 151 pages) : illustrations
Series Technology, work and globalization ; 16
Technology, work and globalization ; 16.
Contents Introduction: achieving social and environmental responsibility in global outsourcing -- Why is sustainable outsourcing important? -- Integrating sustainability and outsourcing -- Measuring sustainability -- Collaborating for shared value -- Leveraging sustainability in relationships -- Steering a course on sustainability -- Glossary of terms
Summary Through a series of case studies and surveys, the authors examine current sustainability trends in outsourcing and recommend how providers should prepare for increasing buyer demands in this area, suggesting buyers and providers can work together to build successful outsourcing relationships through collaborative sustainability projects
Notes Ron Babin is a Professor at Ryerson University in Toronto, Canada, where he teaches in the Ted Rogers School of IT Management. As a former partner at KPMG and then Accenture, his industry experience in outsourcing extends over 20 years. Dr. Babin is a member of the Centre for Outsourcing Research and Education (CORE) and the International Association of Outsourcing Professionals (IAOP). Brian Nicholson is a Senior Lecturer at Manchester Business School, UK. Since 1995, he has been involved in teaching, research and consultancy projects in the broad area of global outsourcing of software and other business processes. This has involved work in India, China, Costa Rica, Iran, Egypt; Malaysia and Bangladesh. Dr Nicholson's research at the firm level has resulted in several influential publications in international journals and a book, Global IT Outsourcing (Cambridge University Press, 2003). Policy level consultancy studies have been undertaken for the governments of Costa Rica and Iran to stimulate software exports. In the case of Costa Rica, this resulted in production of a national level strategy. Recent work has been commissioned by the Institute of Chartered Accountants in England and Wales - Risk and Control of Offshore Outsourcing of Accounting Services
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Computer software industry -- Subcontracting
Computer software -- Development -- Management
Information technology -- Management.
Sustainable development.
Contracting out.
Social responsibility of business.
Globalization -- Economic aspects
sustainable development.
globalism.
BUSINESS & ECONOMICS -- Outsourcing.
Computer software -- Development -- Management
Contracting out
Globalization -- Economic aspects
Information technology -- Management
Social responsibility of business
Sustainable development
Form Electronic book
Author Nicholson, Brian, 1967-
ISBN 9781137035318
1137035315