| Description |
xiii, 286 pages : illustrations ; 24 cm |
| Contents |
Machine generated contents note: pt. I Making a Sourcing Decision -- ch. 1 Overview of the global sourcing marketplace -- ch. 2 Sourcing models and sourcing decisions: what and when to outsource or offshore -- ch. 3 Country attractiveness for sourcing -- pt. II Building Sourcing Competencies -- ch. 4 Supplier core capabilities and strategies for sustainability and growth -- ch. 5 Leveraging knowledge and expertise -- ch. 6 The client perspective: vendor selection strategy, retained management capabilities, and legal issues -- pt. III Managing Sourcing Relationships -- ch. 7 The IT outsourcing life cycle and the transition phase -- ch. 8 Governance of outsourcing projects -- ch. 9 Managing globally distributed teams -- ch. 10 Innovation through sourcing -- ch. 11 Offshore captive centers -- Teaching Case Norwich Union: Managing strategic IT-based outsourcing projects / Leslie Willcocks |
| Summary |
A revised and updated look at the issues relating to the sourcing of systems and business processes, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other |
| Notes |
Previous ed.: 2009 |
| Bibliography |
Includes bibliographical references (pages 268-275) and index |
| Subject |
Contracting out.
|
|
Offshore outsourcing.
|
| Author |
Kotlarsky, Julia.
|
|
Willcocks, Leslie.
|
| LC no. |
2012357087 |
| ISBN |
0230293522 (hbk.) |
|
9780230293526 (hbk.) |
|
