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Title Attracting, educating, and serving remote users through the Web : a how-to-do-it manual for librarians / edited by Donnelyn Curtis
Published New York ; London : Neal-Schuman, 2002

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Location Call no. Vol. Availability
 W'PONDS  025.5 Cur/Aea  AVAILABLE
Description xvii, 269 pages : illustrations ; 28 cm
regular print
Series How-to-do-it manuals for librarians ; no. 114
How-to-do-it manuals for libraries ; no. 114
Contents Reaching out : the library's new role / Rick Anderson -- Getting to know remote users / Donnelyn Curtis -- Presenting the virtual library / Donnelyn Curtis and Araby Y. Greene -- Providing electronic reference services / Araby Y. Greene -- Maximizing current awareness and document delivery services / Margaret J. Ressel and Millie L. Syring -- Providing library instruction to remote users / Amy W. Shannon and Terry A. Henner -- Integrating library resources into online instruction / Amy W. Shannon -- Supporting the remote user of licensed resources / Carol A. Parkhurst -- Fundraising and public relations in an electronic environment / Betty J. Glass and Vicki L. Toy Smith
Summary Ten professional librarians working at the University of Nevada-Reno offer guidance for developing and managing innovative Web services for users. They walk readers through each step of attracting and educating users, show how to identify users' needs and measure the use of library remote resources, explain how to make the library's suite of electronic resources user friendly, and give advice on building support for the library. Separate chapters are devoted to licesnsing, fund raising, and public relations
Bibliography Includes bibliographical references and index
Subject Online information services.
Online library catalogs -- Remote access.
Library users.
Internet in higher education.
Public services (Libraries)
Internet in library reference services.
Internet.
Electronic information resources.
Electronic reference services (Libraries)
Internet.
Library Services.
Author Curtis, Donnelyn.
LC no. 2004301298
ISBN 1555704360