| Description |
1 online resource |
| Contents |
pt. ONE INTERPERSONAL AND INTERGROUP PROCESSES -- 1. Cooperation, Competition, and Conflict / Morton Deutsch -- 2. Justice and Conflict / Morton Deutsch -- *3.A Delicate and Deliberate Journey toward Justice: Challenging Privileg: Building Structures of Solidarity / Alexis Halkovic -- 4. Constructive Controversy: The Value of Intellectual Opposition / Dean Tjosvold -- 5. Trust, Trust Development, and Trust Repair / Edward C. Tomlinson -- 6. Power and Conflict / Peter T. Coleman -- 7.Communication and Conflict / Ezequiel Morsella -- 8. Language, Peace, and Conflict Resolution / Francisco Gomes de Matos -- 9. The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution / Patricia Flynn Weitzman -- 10. Intergroup Conflict / Ronald J. Fisher -- pt. TWO INTRAPSYCHIC AND INTRAGROUP PROCESSES -- 11. Judgmental Biases in Conflict Resolution and How to Overcome Them / Brian J. Lucas |
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22. Change and Conflict: Motivation, Resistance, and Commitment / Eric C. Marcus -- 23. Changing Minds: Persuasion in Negotiation and Conflict Resolution / Shelly Chaiken -- 24. Learning through Reflection on Experience: An Adult Learning Framework for How to Handle Conflict / Lyle Yorks -- pt. FIVE CULTURE AND CONFLICT -- *25. The Alchemy of Change: Cultural Fluency in Conflict Resolution / Michelle LeBaron -- *26. Indigenous Lessons for Conflict Resolution / Douglas P. Fry -- *27. Multiculturalism and Conflict / Peter T. Coleman -- 28. Cooperative and Competitive Conflict in China / David W. Johnson -- pt. SIX DIFFICULT CONFLICTS -- 29. Aggression and Violence: Causes and Correctives / Susan Opotow -- 30. Intractable Conflict / Peter T. Coleman -- *31. The Pragmatics of Peace with Justice: The Challenge of Integrating Mediation and Human Rights / Eileen F. Babbitt -- *32. Terrorism: Negotiating at the Edge of the Abyss / Guy Olivier Faure |
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pt. SEVEN MODELS OF PRACTICE -- *33. Negotiation / Edward C. Tomlinson -- 34. The Mediation of Conflict: Context, Cognition, and Practice / Kenneth Kressel -- 35. Teaching Conflict Resolution Skills in a Workshop / Yaron Prywes -- *36. Creating Constructive Communication through Dialogue / Beth Fisher-Yoshida -- *37. An Empirically Based Approach to Couples' Conflict / Mirabai Wahbe -- 38. Managing Conflict through Large Group Methods / Susan W. Coleman -- *39. Group Relations and Conflict Resolution / Sarah J. Brazaitis -- *40. Reconciliation between Groups: Preventing (New) Violence and Improving Lives / Ervin Staub -- *41. Social Networks, Social Media, and Conflict Resolution / Nicholas Redding -- *42. Using Research Findings in Practice: From Knowledge Acquisition to Application / Daniel Druckman -- *43. Nonviolent Struggle: An Overview / Gene Sharp -- pt. EIGHT LOOKING TO THE FUTURE -- 44.A Framework for Thinking about Research on Conflict Resolution Initiatives / Christine T. Chung -- 45. Some Research Frontiers in the Study of Conflict and Its Resolution / Katharina G. Kugler |
| Summary |
"Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels--interpersonal, intergroup, organizational, and international. Each chapter focuses around a central case or illustration of the practice with a discussion for both training and direct intervention. This new edition includes companion downloadable chapters and new information on conflict resolution and IT, social networks, schools, families, environment and much more"-- Provided by publisher |
| Analysis |
Communications |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Copyright © Jossey-Bass |
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Print version record and CIP data provided by publisher |
| Subject |
Conflict management.
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BUSINESS & ECONOMICS -- Management.
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Conflict management
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| Form |
Electronic book
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| Author |
Coleman, Peter T., 1959-
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Deutsch, Morton, 1920-2017
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Marcus, Eric Colton
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| LC no. |
2013050606 |
| ISBN |
9781118810323 |
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1118810325 |
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9781118810330 |
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1118810333 |
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