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Book Cover
E-book

Title Insights from remarkable businesspeople
Published Upper Saddle River, N.J. : FTPress Delivers, ©2011

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Description 1 online resource ([218] pages)
Contents Changing a troubled ship's course / D. Michael Abrashoff -- What's the problem with customers? / Fred Wiersema -- Get results, not salutes / D. Michael Abrashoff -- Winning customers with commitment / Gary Hirshberg -- Listen up! / D. Michael Abrashoff -- Clearing the mind for creativity / John Kao -- No company runs itself / Michael F. Golden -- Why I'm (still) buying gold / Dean LeBaron -- How to design a great customer experience / Fred Wiersema -- Oprah (brand) renew / Nancy F. Koehn -- The future is yours to invent / John Kao -- The pull of customers, the push of processes / Jim Champy -- How to rebound from adversity / Glenn E. Mangurian -- What I learned from Peter Drucker / Jim Champy -- What I learned at the Naval Academy / D. Michael Abrashoff -- Lessons of a brand manager / Michael F. Golden -- Never ask anyone to do what you won't do yourself / Edwin D. Fuller
Summary "What it takes to lead your team to greatness! Outstanding leaders tell you how to identify and fix even the biggest problems ... get buy-in that's real ... balance external customers and internal processes ... infuse creativity throughout your organization, and reinvent its future ... get results, not salutes!"--Resource description page
Bibliography Includes bibliographical references
Notes Resource description page (viewed Sept. 22, 2010)
Subject Success in business.
Businesspeople -- United States.
Businesspeople
Success in business
United States
Form Electronic book
Author Abrashoff, D. Michael. Changing a troubled ship's course
Wiersema, Frederik D. (Frederik Derk). What's the problem with customers?
Abrashoff, D. Michael. Get results, not salutes
Hirshberg, Gary. Winning customers with commitment
Abrashoff, D. Michael. Listen up!
Kao, John J. Clearing the mind for creativity
Golden, Michael F. No company runs itself
LeBaron, Dean. Why I'm (still) buying gold
Wiersema, Frederik D. (Frederik Derk). How to design a great customer experience
Koehn, Nancy F. (Nancy Fowler), 1959- Oprah (brand) renew
Kao, John J. Future is yours to invent
Champy, James, 1942- Pull of customers, the push of processes
Mangurian, Glenn E. How to rebound from adversity
Champy, James, 1942- What I learned from Peter Drucker
Abrashoff, D. Michael. What I learned at the Naval Academy
Golden, Michael F. Lessons of a brand manager
Fuller, Edwin D., 1945- Never ask anyone to do what you won't do yourself
ISBN 9780132489676
0132489678