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Book Cover
Author Alessandra, Anthony J.

Title Telephone skills : eReport / by Tony Alessandra
Published [Place of publication not identified] : [Electronic & Database Pub.], [2005]
Online access available from:
EBSCO eBook Academic Collection    View Resource Record  


Description 1 online resource
Subject Customer services.
Telephone etiquette.
Form Electronic book
ISBN 1605572020 (electronic bk.)
9781605572024 (electronic bk.)