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Authors (Last name first) (1-3 of 3)
Altman, Ellen
1
2015
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter
Third edition
Chicago : ALA Editions, an imprint of the American Library Association, 2015
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Electronic Resources
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2
1997
Research misconduct : issues, implications, and strategies
Greenwich, Conn. : Ablex Pub. Corp., [1997]
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W'PONDS
001.2 Alt/Rmi
AVAILABLE
3
1996
Service quality in academic libraries
Hernon, Peter.
Norwood, N.J. : Ablex, [1996]
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W'PONDS
025.52777 Her/Sqi
AVAILABLE
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