| Description |
1 online resource |
| Contents |
THE REAL WORLD OF STRATEGY: The global business environment in today's flat world: news flows faster than water! -- The evolving role of strategy: is strategy dead? -- Strategy formulation: building a strategy that works -- Strategy execution: it's all about the implementation -- The business planning process: don't let the process overrun you. INTRODUCING THE BALANCED SCORECARD: Introducing the balanced scorecard: circa 1992 and still going strong -- Challenges in implementing the balanced scorecard successfully: time to put on a helmet! CHALLENGES IN BALANCED SCORECARD DESIGN: Designing the strategy map: keep it lite -- Defining objectives: the wordsmith's challenge -- Picking owners: four executives don't run a company -- The art of measurement: lead, lag, and how many are enough -- Units and frequency of measurement: stay honest -- Target setting: actionable or aspirational? -- Initiative alignment: are you overrun with projects? -- Designing cascades: top down or bottom up -- Aligning individual and enterprise performance: unlocking human capital. CHALLENGES IN IMPLEMENTATION: Selecting the right balanced scorecard coordinator: not the audit team, please! -- Get ready for the first reporting: sixty days to lift-off! -- How should the first meeting run? And how frequently? -- What about scorecard automation? Mobile and dynamic scorecards -- What happens after a meeting? Making sure the traction lasts the whole month -- The communication challenge: it's like keys to the executive washroom -- What happens if performance does not improve? Patience and speed go together -- Running a best-in-class project management office: you can't do it without a command center -- Ooops. The strategy has changed: what happens now? APPENDICES: Industry and function specific strategy maps and scorecards -- Bank case study -- Textile company case study -- Travel and tourism case study -- Illustrative financial measures by industry |
| Summary |
"A hands-on guidebook for making your strategy work with effective Balanced Scorecard design, deployment, and maintenance Execution Excellence is the practitioner's guide to real-world implementation. Designed by a Balanced Scorecard (BSC) thought leader with 30 years of experience and over 300 global implementations under his belt across a range of industry sectors, this guide gives you a hands-on framework for putting the BSC methodology into action. Clear, concise, and easy to read, this book skips the theoretical exposition to get right to the point--how can companies use BSC to effectively deploy strategy and drive individual and enterprise performance? You'll find the answers here. The discussion outlines the ways in which firms commonly fail in implementing BSC. These failures can be traced back to common design and implementation flaws: making the process too complicated and focusing on the BSC process rather than the outcome. The discussion will also cover design optimization across a range of key industry sectors. You'll gain expert insight into avoiding these missteps and the practical tools and perspective you need to implement BSC correctly the first time. While the Balanced Scorecard framework is widely accepted and praised, about half of firms that implement it fail to realize the full benefits. The fault lies not with the framework, but with the design, and more importantly--execution. This book gives you the information and tools you need to adopt BSC successfully. Design a BSC that truly and simply reflects your strategy Customize the BSC to reflect your industry's uniqueness Define clear measurements and ownership that suit your strategy Develop a framework for efficient data collection and reporting Implement effective reviews to keep your business on track Use your Balanced Scorecard data to close performance gaps Developed in the early 1990s, the Balanced Scorecard framework has been recognized as one of the most seminal business ideas in the last 75 years. Thousands of companies around the world use BSC to create and maintain a performance-oriented enterprise, yet just as many try and fail. Execution Excellence shows you what you need to know and do to become a BSC success story"-- Provided by publisher |
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"Successfully Implementing the Balanced Scorecard is an experience-based, practical, easy-to-read guide on how to get the balanced scorecard right the first time"-- Provided by publisher |
| Notes |
Includes index |
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Print version record |
| Subject |
Balanced scorecard (Management)
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Strategic planning.
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BUSINESS & ECONOMICS -- Strategic Planning.
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BUSINESS & ECONOMICS -- Industrial Management.
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BUSINESS & ECONOMICS -- Management.
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BUSINESS & ECONOMICS -- Management Science.
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BUSINESS & ECONOMICS -- Organizational Behavior.
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Balanced scorecard (Management)
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Strategic planning
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| Form |
Electronic book
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| LC no. |
2015048159 |
| ISBN |
9781119196471 |
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1119196477 |
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9781119196488 |
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1119196485 |
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