Description |
xviii, 309 pages ; 24 cm |
Series |
A Joint publication in the Jossey-Bass management series and the Jossey-Bass social and behavioral science series |
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Jossey-Bass management series.
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Jossey-Bass social and behavioral science series.
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Contents |
Machine derived contents note: Part One: Uncovering Roadblocks to Improvement -- 1. Ineffective Learning in Organizations -- 2. Defensive Routines That Limit Learning -- Part Two: Diagnosing and Intervening in the Organization -- 3. Step One: Interview and Observe the Players -- 4. Step Two: Organize the Findings for Learning and Action -- 5. Step Three: Conduct Meaningful Feedback Sessions -- 6. Step Four: Facilitate the Change Seminar with Live Cases -- Part Three: Using Key Learnings to Solve Problem Situations -- 7. Explosive Relationships: Stopping Button Pushing -- 8. Mistrust: Overcoming Resentment and Rebuilding Trust -- 9. New Team Leadership: Managing the Clash of Expectations and Needs -- 10. CEO's Performance Review: Getting Feedback from Below -- 11. Managing Exchanges That Could Go Ballistic: Discussing and Correcting Out-of-Control Routines -- 12. Conclusion: A Model for Change and Improvement -- AppAndix: Design Causality: Explaining, Acting On, and Integrating Diverse Perspectives |
Summary |
A step-by-step description of how to assess an organisation's capacity to learn, analyse data, and design and implement effective interventions that help create a more dynamic and innovative organisation |
Analysis |
Organizational change Handbooks, manuals, etc |
Notes |
Includes indexes |
Bibliography |
Includes bibliographical references (pages 287-301) and indexes |
Notes |
Also available online via the World Wide Web, by subscription to Books24x7 (BusinessPro) |
Subject |
Organizational change -- Handbooks, manuals, etc.
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Organizational change.
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Genre/Form |
Handbooks and manuals.
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Author |
Books24x7, Inc.
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LC no. |
92042861 |
ISBN |
1555425194 (acid-free paper) |
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