| Description |
x, 267 pages ; 24 cm |
| Contents |
1. Implication -- 2. Distortion -- 3. Disruption -- 4. Confusion -- 5. Agreement/Disagreement -- 6. Understanding/Misunderstanding -- 7. Personal Transformation |
| Summary |
In this extensive study of the factors that enable or disable communication between people, author C. David Mortensen helps us to discover that successful communication is a collective and collaborative achievement of the highest order. Miscommunication begins with a theoretical examination of the complex conditions that cause miscommunication - highlighting implication, distortion, disruption, and confusion as specific categories - and then moves to more refined definitions and practical applications of the theory. Mortensen includes succinct and engaging real-life examples that enhance and fortify the author's highly original contribution to our knowledge of interpersonal communication |
| Analysis |
Communication |
| Bibliography |
Includes bibliographical references (pages 224-250) and index |
| Subject |
Communication.
|
|
Miscommunication.
|
|
Communication.
|
| Author |
Ayres, Carter M. (Carter Morgan), 1948-
|
| LC no. |
96035714 |
| ISBN |
0803973756 (cloth : alk paper) |
|
0803973764 (paperback: alk paper) |
|
