Integrated IT performance management / Kenneth Bainey
Published
Boca Raton : Taylor & Francis, a CRC title, part of the Taylor & Francis imprint, a member of the Taylor & Francis Group, the academic division of T & F Informa, plc, [2016]
1. Introduction to integrated IT performance management -- 2. Integrated IT performance management framework -- 3. Strategic management model -- 4. Performance management model -- 5. Information technology operational management model -- 6. Integrated IT service delivery life cycle performance model -- 7. Aligning IPMF-IT framework with industry best practices
Summary
Presenting a compilation of the author's extensive IT management, performance management, project management, enterprise architecture, and applications development knowledge and skills, and over 30 years of industry experiences, this book provides valuable insights to functional and executive managers (business and IT) in their search for the elusive or magical "silver-bullet" solution to performance management. -- Edited summary from book
