Managing contracted services in the nonprofit agency : administrative, ethical, and political issues / Susan R. Bernstein ; foreword by Roger A. Lohmann
Foreword by Roger A. Lohmann; Acknowledgments; One: The World of Nonprofit Agency Managers; Two: The Game of Contracted Services; Three: Perspectives; Four: Compliance; Five: Change; Six: Ethics; Seven: Accountability; Eight: Service Delivery; Nine: Prerequisites
Summary
Interviews with nonprofit agency managers illuminate how welfare state mechanisms work in practice and in the tangled nature of bureaucracies