Ch. 1. Engineering Issues in Internet Commerce -- Ch. 2. Internet Commerce and Exporting: Strategies for Electronic Market Entry -- Ch. 3. Consumer Trust and Confidence in Internet Commerce -- Ch. 4. Deploying Internet Commerce in Lottery Businesses: An Executive Guideline -- Ch. 5. Software Agents in Electronic Commerce: An Overiew -- Ch. 6. Software Agents in Today's Digital Economy: Transition to the Knowledge Society -- Ch. 7. Intelligent Agents for E-Commerce: Trends and Future Impact on Business Models and Markets -- Ch. 8. Design Agents with Negotiation Capabilities -- Ch. 9. Customised Electronic Commerce with Intelligent Software Agents -- Ch. 10. Agent Technologies and Business Models for Electronic Commerce -- Ch. 11. SAFER E-Commerce: Secure Agent Fabrication, Evolution & Roaming for E-Commerce -- Ch. 12. Web-Based Smart Card Agent Environment and Applications for E-Commerce -- Ch. 13. Business-to-Business Electronic Commerce: Electronic Tendering -- Ch. 14. Component Framework Supporting Agent-Based Electronic Data Interchange -- Ch. 15. An Enterprise Viewpoint of Wireless Virtual Communities and the Associated Uses of Software Agents -- Ch. 16. A Virtual Salesperson -- Ch. 17. Agents and Payment Systems in E-Comerce -- Ch. 18. Supporting Electronic Commerce of Software Products Through Pay-Per-Use Rental of Downloadable Tools -- Ch. 19. Software Agent-Mediated Internet Trading Framework -- Ch. 20. Distributed Recommender Systems: New Opportunities in Internet Commerce
