| Description |
175 pages ; 22 cm |
| Series |
A Sage human services guide ; 52 |
|
Sage human services guides ; v. 52
|
| Contents |
Machine derived contents note: Part One: The Nature Of Conflict And Conflict Management -- Conflict Management and the Human Service Worker -- A Portrait of Conflict -- A Framework for Conflict Management -- Part Two: Managing Conflict -- Overview and the Modes of Forestalling, Sidestepping, and Generating Conflict -- Covert Means -- Emergent Agreement -- Directly Negotiated Agreement -- Introductory Considerations and Preliminary Phases -- Directly Negotiated Agreement -- The Negotiants Engage -- Indirect or Procedural Means and the Exercise of Authority/Power |
| Analysis |
Conflict |
| Notes |
"Published in cooperation with the University of Michigan, School of Social Work." |
| Bibliography |
Bibliography: pages 171-173 |
| Notes |
Also issued online |
| Subject |
Conflict management.
|
|
Human services.
|
|
Negotiation.
|
| LC no. |
88001938 |
| ISBN |
0803925859 |
|
