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Book Cover
Book
Author Boddy, David.

Title Managing information systems : an organisational perspective / David Boddy, Albert Boonstra, Graham Kennedy
Published Harlow : Financial Times/Prentice Hall, 2002

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Location Call no. Vol. Availability
 MELB  658.4038011 Bod/Mis  AVAILABLE
Description xiii, 262 pages : illustrations ; 25 cm
Contents Ch. 1. Information systems: an introduction. The evolution of information systems. Information in organisations. The elements of computer-based information systems. Classifying information systems. Obtaining and implementing information systems. The Internet as an information system -- Ch. 2. Information systems - the technological possibilities. Technical developments in context. Becoming literate in the new scenario. The front end - man meets machine. The middle - pipelines and channels. The back end - data warehouses -- Ch. 3. Information systems - an organisational perspective. Maintain the support of interest groups. Understand how people interact with their context. Create a supportive context. The fluid nature of objectives and results. Ethical perspectives on information systems -- Ch. 4. Using information systems to reinvent strategy. The strategy development process and IS. IS changes the basis of competition: opportunities and threats. Aligning IS with corporate strategy. Strategy and the Internet. Is it possible to formulate an information strategy? -- Ch. 5. Assessing the costs and benefits of information systems. Formal-rational methods for evaluating IS proposals. The costs of information systems. The benefits of information systems. Problems of formal-rational evaluation. A broader approach - the Balanced Scorecard. Organising for IS performance -- Ch. 6. Using information systems to rethink business processes. Rethinking and innovating business processes. Approaches to redesigning processes. The role of IS in process change. Examples of IS-enabled process change. Managing process innovation -- Ch. 7. People and information systems. The changing context of work. Motivational aspects of information systems. Using information systems to complement skills. Knowledge management systems. Information systems and remote teams -- Ch. 8. Information systems and organisational structure. Wider sources of structural change. The local cultural and political setting. IS can support central or local decision-making. Eroding boundaries between suppliers and customers. Virtual organisations - a process, not a state. How established firms can structure their Internet ventures -- Ch. 9. Organising and positioning information system activities. Issues in developing an information systems strategy. Alternative ways to structure IS activities. Outsourcing or in-house? Charging for IS activities. Managing IS as a partnership of three interest groups -- Ch. 10. Managing and implementing single projects. Challenges in implementing information systems. The context of change. Diagnosing a project's critical dimensions. Models of change - project, participation and politics. Working with a political perspective. Influencing stakeholders to ensure commitment. Building the project team -- Ch. 11. Managing a programme of projects. The programme management toolkit. The programme management structure. Quick Wins - the fuel for long-term development. Rollout planning and implementation control. Building the energised environment
Bibliography Includes bibliographical references and index
Subject Information resources management.
Author Kennedy, Graham, 1961-
Boonstra, Albert Jan
LC no. 00002329
ISBN 0273655957 paperback