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Book Cover
Author Viaene, Stijn, author

Title How IT enables business model innovation at the VDAB / Stijn Viaene, Saskia Broeckx
Published London : Palgrave MacMillan UK, 2013
Online access available from:
Sage Business Cases    View Resource Record  


Description 1 online resource : illustrations
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary This case study invites students to discuss strategic value creation through the use of information technology (IT). It raises issues of business model innovation, IT strategy, digital platforms, ecosystems, business-IT alignment, and leadership. The key character in the case is the Chief Information Officer, Paul Danneels, who is ready to drive the strategic transformation of the VDAB, the Flemish Employment Agency, from a service provider to a labor market conductor. Starting from a firm understanding of the VDAB's trategic choices, students should be able to discuss the positioning and role of the IT department as well as its views on value delivery
Notes Originally Published InViaene, S., & Broeckx, S. (2013). How IT enables business model innovation at the VDAB. Journal of Information Technology Teaching Cases, 3, 78-87
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Danneels, Paul
Computer industry -- Economic aspects -- Case studies.
Information technology -- Economic aspects -- Case studies.
Information technology -- Social aspects -- Case studies.
Genre/Form Case studies.
Form Electronic book
Author Broeckx, Saskia, author
ISBN 1526478412
9781526478412 (ebook)