| Description |
1 online resource (512 p.) |
| Contents |
Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Preface -- New to this Edition -- Organization of the Text -- Acknowledgments -- Part I An Introduction to Listening -- 1 Improving Listening Effectiveness -- Chapter Outline -- Chapter Objectives -- The Importance of Listening -- The Changing World of Listening -- Reasons to Listen -- Accomplish Tasks and Build Relationships: The China Affair -- Appreciate and Enjoy What You Hear: A Second Chance -- The HURIER Approach to Listening -- Components of the HURIER Model -- Personal Listening Filters |
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Listening Purpose and Context -- Applying the HURIER Model -- Understand Yourself as a Listener -- Listening to Self -- Mindfulness -- Journaling -- Self-Monitoring -- Constructive Feedback -- Assessing Your Listening Behavior -- Summary -- Applications -- Application 1: Understand the Importance and Benefits of Listening -- Application 2: Understand the Components of the HURIER Model -- Application 3: Understand Yourself as a Listener -- Capstone Activities -- Capstone Quote -- Challenging Assumptions -- Personal Journal: Improving Listening Effectiveness -- Your HURIER Listening Profile |
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Application 1: Understand Relational Communication -- Application 2: Understand Research in Listening -- Application 3: Understand Listening Assessment -- Application 4: Recognize How Situation and Purpose Influence Listening Strategy -- Capstone Activities -- Capstone Quote -- Challenging Assumptions -- Personal Journal: Listening Theory and Research -- References and Recommended Reading -- Part II Listening Principles and Applications -- 3 The Process of Hearing -- Chapter Outline -- Chapter Objectives -- Hearing: Situation and Purpose -- The Process of Hearing: Principles |
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The Mechanics of Hearing -- Levels of Hearing -- Characteristics of Sound -- Auditory Discrimination -- Hearing and Attention -- Perceptual Readiness -- Selective Attention -- Learn to Focus Your Attention -- The Thought-Speech Differential -- Listener Apprehension -- Maintain an Appropriate Mental Attitude -- Be Physically Prepared to Concentrate -- Attention and Mediated Communication -- Develop Your Appreciative Listening Skills -- Summary -- Applications -- Application 1: Focus on Your Hearing -- Application 2: Identify and Reduce Distractions |
| Notes |
Description based upon print version of record |
| Bibliography |
References and Recommended Reading -- 2 Listening Theory and Research -- Chapter Outline -- Chapter Objectives -- Theoretical Perspectives -- Early Perspectives on Communication -- The Relational Perspective -- Listening-Centered Communication -- What We Know About Listening Behavior -- Challenges in Listening Research -- Factors that Influence Listening -- Research on Listening Assessment -- Types of Assessment Instruments -- Assessment Concerns -- The HURIER Model: A Behavioral Approach -- Developing Listening Strategy -- Summary -- Applications |
| Notes |
Application 3: Adopt an Appropriate Listening Attitude |
| Form |
Electronic book
|
| ISBN |
9781000990485 |
|
1000990486 |
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