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Authors (Last name first) (1-7 of 7)
Buttle, Francis.
1
Book
2009

Customer relationship management : concepts and technologies


Buttle, Francis.
Second edition
Amsterdam ; London : Butterworth-Heinemann, [2009]

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 MELB  658.812 But/Crm 2009  AVAILABLE
2
E-book
2009

Customer relationship management : concepts and technologies


Buttle, Francis.
2nd ed


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Electronic Resources
3
Book
2004

Customer relationship management : concepts and tools


Buttle, Francis.

Amsterdam ; London : Elsevier Butterworth-Heinemann, 2004

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 WATERFT BUSINESS  658.812 But/Crm  AVAILABLE
 MELB  658.812 But/Crm  AVAILABLE
4
Book
2004

Hospitality marketing : an introduction


Bowie, David, 1951-
[New edition]
Oxford : Butterworth-Heinemann, 2004

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 MELB  647.940688 Bow/Hma  AVAILABLE
5
E-book
2011

Hospitality marketing : principles and practice


Bowie, David, 1951-
Second edition
Amsterdam ; Boston : Elsevier Butterworth-Heinemann, 2011

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6
Book
1996

Relationship marketing : theory and practice




London : Paul Chapman Publishing, 1996

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Location Call no. Vol. Availability
 W'BOOL  658.802 But/Rmt  AVAILABLE
7
E-book
1996

Relationship marketing : theory and practice






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Electronic Resources
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