Part 1: Principles and techniques of medical consultation. Ch. 1. The medical consultation: a population perspective -- Ch. 2. Interviewing and communication techniques -- Ch. 3. The medical interview: background and structure -- Ch. 4. The medical interview: the diagnostic process -- Ch. 5. Mental state examination -- Ch. 6. Conveying bad news to patients and relatives -- Ch. 8. Interviewing children and adolescents. Part 2: Health counselling and patient education. Ch. 9. Changing exercise and diet -- Ch. 10. Helping patients to quit smoking -- Ch. 11. Reducing alcohol intake -- Ch. 12. Managing stress and anxiety -- Ch. 13. Marriage and health -- Ch. 14. Managing common sexual problems -- Ch. 15. Managing common childhood behaviour problems -- Ch. 16. Helping patients manager chronic illness: the example of Diabetes Mellitus -- Ch. 17. Dealing with difficult behaviour in the elderly. Part 3: Professional survival skills. Chapter 18. Communication with allied professionals -- Ch. 19. The emotional hazards of medical practice
