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Book Cover
Book
Author Fearon, David S.

Title Inside knowledge : rediscovering the source of performance improvement / David S. Fearon and Steven A. Cavaleri
Published Milwaukee, Wis. : ASQ Quality Press, 2005

Copies

Location Call no. Vol. Availability
 MELB  658.4038 Fea/Ikr  AVAILABLE
Description xx, 281 pages ; 23 cm
Contents The bricoleur -- Lewis at the window -- A happy day -- It begins -- I'll call you before 4pm -- Bailey and returning to grand bay -- We have a partner -- What have I gotten myself into? -- Waiting it out -- Discovering operational innovation -- Cold feet -- Pragmatic knowledge principle #1 -- Reflecting -- "Butt out" -- Discomforting -- Pragmatic knowledge principle #2 -- Valerie golden -- Pragmatic knowledge principle #3 -- Lewis will look into it -- Starting to notice more -- Bill -- Locked out -- Belinda -- Pragmatic knowledge principle #4 -- Min's problem -- Lewis coaches -- Toni Blake -- Dana and Bill -- A huddle with Lewis -- Lewis and Vernon -- Pragmatic knowledge principle #5 -- Baffled -- Pragmatic knowledge principle #6 -- Nikki returns home -- A game of high stakes poker -- Pragmatic knowledge principle #7 -- Artis Mougalian -- Langley Richards, CEO -- A splendid night at the splendid -- Bailey -- The present -- Meeting Bailey -- Becoming a pragmatic company -- Recapitulation
Bibliography Includes bibliographical references and index
Subject Industrial productivity.
Performance.
Knowledge management.
Author Cavaleri, Steven.
LC no. 2005015482
ISBN 0873896505