Unit 1: Developing clear thinking -- Unit 2: Collecting research data -- Unit 3: Writing effective reports -- Unit 4: Skills workshop/assessment -- Unit 5: Writing in the workplace -- Unit 6: Case study analysis and application -- Unit 7: Skills workshop/assessment -- Unit 8: Listening and oral presentation skills -- Unit 9: Interviewing skills -- Unit 10: Oral skills assessment -- Unit 11: Understanding how groups work -- Unit 12: Communicating in a group -- Unit 13: Conflict and negotiation
