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Author Chiarini, Andrea, 1965-

Title From total quality control to lean six sigma : evolution of the most important management systems for the excellence / Andrea Chiarini
Published Milan ; New York : Springer, [2012]
Online access available from:
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Description 1 online resource (vi, 59 pages) : color illustrations
Series SpringerBriefs in business, 2191-5482
SpringerBriefs in business.
Contents Introduction -- A Historical Path of the Systems -- Literature Review Concerning the Comparison of the Systems -- Research Methodology -- Japanese Total Quality Control -- Total Quality Management -- Deming's System of Profound Knowledge -- Business Process Reengineering -- Lean Thinking -- Six Sigma -- Discussion and Comparison About the Common Characteristics -- Lessons Learned from the Comparison and Discussion -- Conclusions -- Agenda for Future Research
Summary Annotation The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Demings System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Demings Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review
Analysis Economics
Economics/Management Science
Production/Logistics/Supply Chain Management
Bibliography Includes bibliographical references
Subject Quality control.
Six sigma (Quality control standard)
Form Electronic book
LC no. 2012935252
ISBN 9788847026582 (electronic bk.)
884702658X (electronic bk.)