| Description |
1 online resource (7 hr., 52 min.) |
| Summary |
Research shows that nothing impacts patient experiences more than the quality of communication. The latest in cutting-edge technology and techniques, while part of the equation, aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. In this practical--and potentially life-saving--volume, you'll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating across hierarchy. The book also describes healthier communication throughout the industry |
| Notes |
Online resource; title from digital title page (viewed on November 17, 2019) |
| Subject |
Communication in medicine.
|
|
Physician and patient.
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Physician-Patient Relations
|
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Communication in medicine
|
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Physician and patient
|
| Genre/Form |
Audiobooks
|
|
Audiobooks.
|
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Livres audio.
|
| Form |
Streaming audio
|
| Author |
Chou, Calvin L., editor
|
|
Cooley, Laura (Laura A.), editor.
|
| ISBN |
9781260019766 |
|
1260019764 |
|
