Title Conflict management : a practical guide / author, Peter Condliffe

Edition Third edition Published Chatswood, N.S.W. : LexisNexis Butterworths, 2008

Copies

Location	Call no.	Vol.	Availability
W'PONDS	303.69 Con/Cma 2008		AVAILABLE
WATERFT	303.69 Con/Cma 2008		AVAILABLE
MELB	303.69 Con/Cma 2008		AVAILABLE
W'PONDS	303.69 Con/Cma 2008		AVAILABLE

Description xix, 412 pages Summary "Understanding conflict; responding to conflict; communication; complaints management and verbal jujitsu; the rise of ADR; collaborative conflict management; the principled approach; negotiation; mediation."--Provided by publisher Notes Previous ed.: 2002 Bibliography Bibliography Subject Conflict management. Interpersonal relations. Interpersonal conflict. ISBN 9780409324716 paperback

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