Description |
vi, 520 pages : illustrations ; 25 cm |
Contents |
1. The study of consumer behaviour -- 2. Information processing -- 3. Perception -- 4. Memory -- 5. Learning -- 6. Personality and motivation -- 7. Social influence: social groups and consumers -- 8. Attitudes -- 9. Attitude change and communication -- 10. Families and households -- 11. Social stratification -- 12. Consumer lifestyles -- 13. Cultures and subcultures -- 14. Purchase decisions -- 15. Post-purchase behaviour -- 16. Situational influences -- 17. Monitoring the environment -- 18. The regulatory environment -- 19. Concluding issues in consumer behaviour |
Summary |
Consumer behaviour |
Notes |
CIP confirmed |
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Includes bibliographical references and index |
Bibliography |
Includes bibliographical references and index |
Audience |
Tertiary students |
Subject |
Consumer behavior -- Australia.
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Consumer behavior.
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Author |
Browne, Beverly.
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Joy, Sally.
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ISBN |
0471335185 |
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