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Book Cover
E-book
Author Critchley, Sarah, author

Title Dynamics 365 CE essentials : administering and configuring solutions / Sarah Critchley
Published [Berkeley, CA] : Apress, 2018

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Description 1 online resource
Contents Setup -- Configuration
Summary Discover how to set up core Dynamics 365 Customer Engagement functionality and learn how to build more customized processes on top of the standard capabilities. This book starts by showing you how to set up the Dynamics 365 Online system for sales, customer service, marketing, field service, and Outlook integration. In the second section, you'll work through UI customizations, process automation and reporting in Dynamics 365 CE. Learn about the App Framework, how to create model-driven apps and how to get started with the Common Data Service for Apps. Leverage Microsoft Flow within Dynamics 365 CE to create loosely coupled business applications using automation from Microsoft and third-party services. After reading Dynamics 365 CE Essentials, you will have mastered the core functionality available in Dynamics 365 CE and be able to set it up for a number of different scenarios
Bibliography Includes bibliographical references and index
Notes Online resource; title from PDF title page (EBSCO, viewed November 27, 2018)
SUBJECT Microsoft CRM. http://id.loc.gov/authorities/names/n2004064033
Microsoft CRM fast
Subject Customer relations -- Management.
Management information systems.
Management Information Systems
Information technology: general issues.
Databases.
Microsoft programming.
BUSINESS & ECONOMICS -- Industrial Management.
BUSINESS & ECONOMICS -- Management.
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
Customer relations -- Management
Management information systems
Form Electronic book
ISBN 9781484239735
1484239733