| Description |
xiii, 507 pages : illustrations ; 22 cm |
| Contents |
Quality, productivity, lower costs, capture the market--Principles for transformation of western management--Questions to help managers--Quality and the consumer--Quality and productivity in service organizations--New principles of training and leadership--Operational definitions, conformance, performance--Standards and regulations--Plan for minimum average total cost for test of incoming materials and final product--Organization for improvement of quality and productivity--Transformation in Japan |
| Summary |
The author explains what he believes managers have been doing wrong, informs them what they must do, and shows them Demings' Way Out of the crisis |
| Analysis |
@ Quality, productivity, lower costs, capture the market @ Principles for transformation of western management @ Questions to help managers @ Quality and the consumer @ Quality and productivity in service organizations @ New principles of training and leadership @ Operational definitions, conformance, performance @ Standards and regulations @ Plan for minimum average total cost for test of incoming materials and final product @ Organization for improvement of quality and productivity @ Transformation in Japan |
|
United States Industries Management |
| Notes |
Includes index |
| Bibliography |
Includes bibliographies and index |
| Subject |
Quality of products -- United States.
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Industrial management -- United States.
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Industrial productivity -- United States.
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Production management -- United States.
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Quality control -- United States.
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Total quality management.
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Efficiency.
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Industry.
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Organization and Administration.
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Organizational Culture.
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Quality Control.
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Total Quality Management.
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| SUBJECT |
United States. https://id.nlm.nih.gov/mesh/D014481 |
| Author |
Deming, W. Edwards (William Edwards), 1900-1993.
|
| LC no. |
84073346 |
| ISBN |
0911379010 |
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